Zack Glascock

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  • 📦 Where We Ship and Estimated Delivery Times

    We ship our coffee anywhere your passport can take you—almost. 🌍 Domestic (U.S.) Shipping: Standard: 3–5 business days via USPS Express: 1–2 business days via UPS or FedEx Free Shipping: Orde...

  • 🌍 Why Terroir Matters in Coffee Flavor

    Just like fine wine, coffee is shaped by its terroir—the unique combination of soil, climate, altitude, and farming traditions. When you sip our Papua New Guinea roast, you're tasting volcanic soil...

  • 🤝 Meet the Farmers Behind the Beans

    Real people. Real stories. Real impact. Maria & Elias — Huehuetenango, GuatemalaThe morning fog hugs the mountains of Huehuetenango as Maria roasts beans on a clay comal. Her family has been growin...

  • 🌱 How We Source Ethically and Sustainably

    Our mission goes beyond great coffee—it’s about impact. We build direct relationships with growers, often spending weeks in their villages, learning their methods and sharing a meal under the stars...

  • 📍 About Our Single-Origin Coffees

    At Expedition Grounds, every cup tells a story. Our coffees come from one place, one farm, one flavor profile—celebrating the true character of the land it was grown on. We travel to remote regions...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...